FAQ
Frequently asked questions.
Answers to common questions about visiting Malgeum Korean Medicine Clinic, Korean herbal medicine, Gongjindan, Gyeongokgo, weight management, consultations, and international orders.
Planning your visit
Helpful information for international patients planning a consultation at Malgeum Korean Medicine Clinic in Seoul.
Do I need to make an appointment?
An appointment is recommended, especially for international patients. Booking in advance gives the clinic time to understand the purpose of your visit and prepare appropriate guidance.
You can send an inquiry through our Contact page or call +82-2-474-1131.
What happens during my first consultation?
Your consultation begins with a discussion of your main concerns, health history, current medications, sleep, stress, digestion, daily routine, and other relevant factors.
Depending on your reason for visiting, additional assessment may be discussed. Your Korean medicine doctor will then explain an individualized care plan and whether herbal medicine or other Korean medicine care may be appropriate.
Learn more about Korean medicine treatment at Malgeum.
Do you accept international patients?
Yes. International patients are welcome at Malgeum Korean Medicine Clinic in Seoul.
If you are visiting Korea, contacting the clinic before your visit is recommended so that appointment availability and any necessary information can be confirmed in advance.
Do I need to visit the clinic in person?
Some assessments and treatments require an in-person visit. For product inquiries, follow-up questions, and certain consultations, the clinic can explain what options may be available depending on your individual situation.
Where is Malgeum Korean Medicine Clinic?
Malgeum Korean Medicine Clinic is located in Gangdong-gu, Seoul, approximately 10 metres from Gubeundari Station Exit 2 on Seoul Metro Line 5.
The clinic is on the 6th floor of Hanyoung Building, 1579 Yangjae-daero, Gangdong-gu, Seoul.
About herbal medicine
Common questions about personalized Korean herbal medicine, consultation, duration of use, and safety.
How is Korean herbal medicine selected?
Herbal medicine is not selected only by the name of a symptom. At Malgeum, your symptoms, health history, constitution, daily routine, sleep, digestion, stress, medications, and other relevant circumstances may be considered before an herbal formula is recommended.
Explore Korean herbal medicine at Malgeum.
How long do I need to take herbal medicine?
The duration varies from person to person. It depends on the purpose of treatment, individual circumstances, constitution, symptoms, and response over time.
Your Korean medicine doctor can explain an appropriate schedule after consultation.
Are there any side effects from herbal medicine?
Herbal medicines contain biologically active ingredients and may cause unwanted reactions or interact with medicines or supplements.
Please tell the clinic about your health history, allergies, current medications and supplements, and whether you are pregnant or breastfeeding before using herbal medicine.
Can I take Korean herbal medicine with my current medication?
Do not stop or change prescribed medication without discussing it with the clinician who prescribed it.
If you are considering Korean herbal medicine, provide Malgeum with a complete list of your current medicines and supplements so that this information can be considered during consultation.
Gongjindan & Gyeongokgo
Learn about two of Malgeum's traditional Korean herbal preparations, their formulations, available forms, and general directions for use.
What is Gongjindan?
Gongjindan (공진단) is a traditional Korean herbal formula used within Korean medicine.
Malgeum offers several Gongjindan formulations, including Original Gongjindan, Agarwood Gongjindan, and Deer Antler Gongjindan.
Learn more on our Gongjindan page.
What is Gyeongokgo?
Gyeongokgo (경옥고) is a traditional Korean herbal preparation made from four principal ingredients: Korean ginseng, raw rehmannia, poria, and honey.
Malgeum offers Classic Gyeongokgo and Deer Antler Gyeongokgo.
Learn more on our Gyeongokgo page.
What is the difference between Gongjindan and Gyeongokgo?
Gongjindan and Gyeongokgo are different traditional Korean herbal preparations with different ingredients, formulations, and methods of use.
Gongjindan is prepared in pill form, while Gyeongokgo may be available as a traditional paste, convenient tube portions, or pills.
The clinic can explain the available formulations and help you understand which option may be appropriate to discuss based on your individual circumstances.
How do I take Gongjindan?
Gongjindan is generally taken one pill daily, preferably on an empty stomach, and chewed slowly.
Individual instructions may vary, so follow the guidance provided with your product.
How do I take Gyeongokgo?
Gyeongokgo is generally taken once or twice daily with warm water.
The amount and method depend on whether you are using the traditional paste, tube, or pill form. Follow the instructions provided for your specific product.
The Malgeum 3-Pack Program
Common questions about Malgeum's structured Korean medicine weight-management program.
What is the Malgeum 3-Pack Weight Management Program?
Malgeum's Korean medicine weight-management program uses three herbal pill formulas: Easy Diet, Fat Burn, and Detox.
Each component has a different role within the structured program, which considers appetite and portion management, body-composition goals, and digestive regularity.
Learn more about our Korean Medicine Weight Management Program.
What does a typical day in the 3-Pack Program look like?
The general program structure is:
- Morning: Easy Diet + Fat Burn + Detox
- Lunch: Easy Diet + a light, balanced meal
- Evening: Easy Diet + Fat Burn + Detox
This is the general structure of the program. Individual instructions may be adjusted after consultation.
Is the Weight Management Program suitable for everyone?
No single weight-management program is appropriate for everyone.
Your health history, medications, eating pattern, goals, and other relevant circumstances should be discussed before starting the program. Weight-management outcomes also vary between individuals.
Ordering from overseas
Shipping options depend on the product, destination country, customs requirements, and local import regulations.
Can I order Korean herbal products from outside Korea?
International orders may be possible for selected products, but availability depends on the product, ingredients, destination country, shipping conditions, and local import requirements.
Please contact Malgeum with the product you are interested in and your destination country before ordering.
Is international shipping available for Gongjindan and Gyeongokgo?
Shipping availability must be confirmed for each destination. Import restrictions can differ depending on the country and the ingredients contained in a product.
The clinic can check the available shipping options after receiving your destination information.
See our International Shipping Guide for more information.
How long does international delivery take?
Delivery time varies according to destination, shipping service, customs clearance, and local conditions.
Please contact the clinic for current shipping information rather than relying on a fixed delivery estimate.
What payment methods do you accept?
Please contact Malgeum Korean Medicine Clinic for currently available payment methods and payment arrangements for international orders.
Still have questions?
Send us your question, appointment request, or product inquiry. For international inquiries, including your country and the product or consultation you are interested in will help us provide more relevant guidance.
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